Saturday, February 9, 2013

Good service fails to deliver

With seven weeks to go before we set off on our first proper trip of the year, we thought we ought to complete the tasks we set ourselves at the end of last season and do something about replacing our mattress. So this afternoon we headed off to Mexborough to The Edwardian Bedding Company to see if they could meet our requirements. Very helpful and knowledgeable in the store and we left having ordered a made to measure split mattress. If you are looking for a mattress for a boat or similar, they are certainly worth a visit.

Unfortunately, on the other hand, delivery proved to be a bit of a nightmare. We wanted the new mattress to be delivered directly to the marina on a Saturday, as we are both working in the week. Not a problem we are told, but the price...........£85!!!! Had we wanted a midweek delivery it would have been £60, which is still steep enough. I will add that is set by the courier and has nothing to do with the shop itself. Needless to say, we passed on the offer and will make the one hour drive back to Mexborough to collect it ourselves.

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